Contact Us

POUND & Adoption Centre - 564 David Street, Victoria, B.C. V8T 2C8

• Monday - Friday    8:30 am to 5 pm       (Adoption animal viewing: 10:00 am to 5 pm)
• Saturdays             9:00 am to 5 pm       (Adoption animal viewing: 10:30 am to 5 pm)

• Sundays & Statutory Holidays  CLOSED

ANIMAL CONTROL / Investigation & Patrol  (250) 414-0233

• Officers are ON-DUTY 7 DAYS / WEEK  9:00 am to 5:00 pm
  • including: Victoria Day, Canada Day, BC Day & Labour Day

AFTER HOURS / Emergencies  (250) 414-0233  for recorded directions

• The "On-Call" Duty Officer will respond to any incident where a domesticated animal is causing a threat to public safety
• Officers DO NOT investigate nuisance matters after regular hours.

GENERAL INQUIRIES by Email

Please send us an email using the form below or send to: vacs@shaw.ca.   Please do not send complaints by email unless directed to do so.   Call first and speak to staff directly.   Thank you.