(250) 414-0233

About Us

Pound & Adoption Centre
564 David St, Victoria, BC
Phone: (250) 414-0233
Fax: (250) 414-0235

vacs@shaw.ca

Our Services are Available to Any Municipal Government in Greater Victoria

We can provide complete or partial services in the following areas:

  • Animal Control
    • reactive & proactive investigation & patrol
    • emphasis on voluntary compliance through education
    • enforcement with discretion
    • qualified & experienced Officers and Staff
    • promote responsible pet ownership & humane treatment of animals
    • dangerous dog management
  • Poundkeeping
    • reunite animals with owners
    • adopt unclaimed animals
    • self-funded Spay & Neuter program
    • field trip destination for elementary & middle school classes
  • Dog Licensing
    • establish & administer a professional and convenient program to licence dogs
    • data entry / renewal notices / overdue notices
    • maximize revenue through door-to-door canvassing & licence enforcement
  • Disaster
    • response planning
    • gather supplies & equipment
    • promote readiness & educate public
    • train staff & volunteers
    • operational response & coordination

Victoria Animal Control Services Ltd. is a private company.  We provide Animal Control and Poundkeeping services to municipal governments.  We operate from our own Pound & Adoption facility located in the City of Victoria at 564 David St. (2 blocks from Hillside & Douglas)

We have been providing our services to the City of Victoria since 2004, the District of Oak Bay since 2007, and the Township of Esquimalt since 2012.


Other services and products:

  • CONSULTING
    • Single Issue Case Management - review & recommendations
    • Assess & Re-organize existing Pound Operations
    • Plan & Establish new Pound Operations
    • Animal Control & Poundkeeping Policy Development
  • DANGEROUS DOG MANAGEMENT
    • We can respond anywhere on Southern Vancouver Island to: apprehend and confine vicious dog(s) and transport them to a secure facility or to a Veterinarian.
    • Policy / Procedure to professionally investigate dog bite incidents to determine whether a dog should be declared as a Dangerous Dog.
  • ANIMAL CONTROL INFORMATION SYSTEM (ACIS) - Operational Software
    • Our system is MS based and was customized by a master programmer in consultation with Animal Control Officers, Licence Inspectors and Data Entry Clerks throughout a 5 year period.
    • Establish / Track: Dog Ownership & Licensing - Animal Control Investigations - Poundkeeping History
    • Simple data entry - any or all category searches - specific and partial information results
    • ACIS produces:
      • detailed licence records
      • renewal & overdue mail-outs
      • customized licence forms
      • history of violations & actions - including: dates; locations; file numbers, impound numbers
      • alpha / numeric licence lists: by tag #; by street name; by owner name
      • canvasser lists by zones
      • dangerous dog lists
      • customize menus to suit your needs
    • We provide: Initial training & then telephone support  for the first 18 months
    • System maintenance and upgrades can be arranged through the master programmer

Victoria Animal Control Services Ltd. proudly supports:

  • Cops for Cancer
  • Santa's Anonymous
  • Doctors Without Borders
  • Vancouver Island Ride to Live
  • Firefighter's Burn Fund
  • Brain Tumour Foundation of Canada
  • Crohn's and Colitis Foundation of Canada
  • Broken Promises
  • Victoria Adoptables
  • Dee's Orphan Kittens
  • Greater Victoria Animal Crusaders

Victoria Animal Control Services Ltd. is a member of:

  • National Animal Control Association
  • Victoria Cat Rescue Corps Society