2020 Dog Licences are now available!

Update Your Licence Information

Report an Incident / Questions? ► (250) 414-0233

All Complaints must be made verbally.
E-mail & Facebook complaints are not accepted.

ANIMAL CONTROL OFFICERS On-Duty 7 days/week

Monday to Friday 8:30 a.m. - 5:00 p.m.
Saturday & Sunday 9:00 a.m. - 5:00 p.m.

POUND & Adoption Centre 564 David Street, Victoria, B.C. V8T 2C8

Monday to Friday 8:30 AM - 5:00 PM (Adoption viewing 10:30 am to 4:00 pm)
Saturday 9:00 AM - 5:00 PM (Adoption viewing 11:00 am to 4:00 pm)

CLOSED: Sundays & all Statutory Holidays

E-MAIL: to send photos, statements, etc. Call for our email address.

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AFTER HOURS (Emergencies Only)

City of Victoria / Oak Bay / Esquimalt ► (250) 414-3145 to page the Duty Officer
- animal causing a threat to public safety
- sick / injured animal (must be immobile or contained by the caller)
- Officers DO NOT investigate nuisance matters After Hours (eg. barking dogs / stray dogs)
Saanich ► (250) 475-4321 non-emergency Saanich Police
- ask for the Report Desk
Other Municipalities ► 1(800) 884-0919 CRD answering service
- West Shore
- Saanich Penninsula
- View Royal & Highlands
- Sooke & Juan de Fuca electoral areas

ANIMAL ABUSE / NEGLECT ► BCSPCA Cruelty Hotline: 1 (855) 622-7722

WILDLIFE

Dangerous Animal: COUGARS, BEARS or WOLVES ► BC Conservation Service: 1 (877) 952-7277

Call immediately if the Dangerous Animal is: in an urban area; a threat to human safety; eating garbage; injured.

Injured Deer ► BC Conservation Service: 1 (877) 952-7277

Call if the Deer is critically injured or trapped (must be immobile or contained for an Officer to respond)

Small Wild Animal ► Wild A.R.C.: (250) 478-9453

Call if the animal is SICK, INJURED, ORPHANED, or TRAPPED.
- Small wild animal means: any WILD bird, raccoon, squirrel, rabbit, mink, beaver, bat, otter, seal, marmot, vole, mouse, rat, turtle, frog, snake, newt, etc.

Marine Mammals & Sea Turtles ► Fisheries & Oceans: 1 (800) 465-4336

Call if the animal is SICK / INJURED / DISTRESSED or DEAD

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DECEASED ANIMALS or BIRDS (wild or domestic)

Deceased animals are removed by the following agencies; in the following circumstances:

City of Victoria

wild animals: found in public places: ► Public Works (250) 361-0400
- no pick-up from private property; animal must be on public property

domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233

Oak Bay

wild animals: found anywhere: ► Public Works (250) 598-4501
domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233

Esquimalt

wild animals: found in public places: ► Public Works (250) 414-7108
- no pick-up from private property; animal must be on public property

domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233

Saanich

wild or domestic animals: found anywhere: ► Saanich Pound (250) 475-4321 (police: non-emerg)

Patricia Bay Highway 17 ► Main Road Contracting (250) 391-7310

Sidney / Central Saanich / North Saanich ► CRD Animal Control (250) 478-0624

Colwood ► Public Works (250) 474-4133

Langford

Sooke Rd. or Trans Canada Hwy ► Main Road Contracting (250) 391-7310
Other areas of Langford ► City of Langford (250) 391-3162

View Royal & Highlands ► Victoria Contracting (250) 474-2688

Metchosin ► Public Works (250) 474-3167

Sooke ► Main Road Contracting (250) 391-7310