(250) 414-0233

Serving the City of Victoria, Oak Bay & Esquimalt

Report an Incident / Questions? ► (250) 414-0233

  • All Complaints must be made verbally.
  • E-mail & Facebook complaints are not accepted.

ANIMAL CONTROL OFFICERS   On-Duty 7 days/week

  • Monday to Friday      8:30 a.m. - 5:00 p.m.    
  • Saturday & Sunday  9:00 a.m. - 5:00 p.m.

POUND & Adoption Centre   564 David Street, Victoria, B.C. V8T 2C8

  • Monday to Friday      8:30 AM - 5:00 PM      (Adoption viewing 10:30 am to 4:00 pm)
  • Saturday                   9:00 AM - 5:00 PM      (Adoption viewing 11:00 am to 4:00 pm)

       CLOSED:   Sundays & all Statutory Holidays

E-MAIL: to send photos, statements, etc. Call for our email address.

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AFTER HOURS (Emergencies Only)

  • City of Victoria / Oak Bay / Esquimalt  ► (250) 414-3145   to page the Duty Officer

    • animal causing a threat to public safety
    • sick / injured animal (must be immobile or contained by the caller)
    • Officers DO NOT investigate nuisance matters After Hours (eg. barking dogs / stray dogs)
  • Saanich ► (250) 475-4321   non-emergency Saanich Police 

    • ask for the Report Desk

  • Other Municipalities ► 1(800) 884-0919   CRD answering service

    • West Shore
    • Saanich Penninsula
    • View Royal & Highlands
    • Sooke & Juan de Fuca electoral areas

ANIMAL ABUSE / NEGLECT  ► BCSPCA Cruelty Hotline: 1 (855) 622-7722


WILDLIFE

Dangerous AnimalCOUGARS, BEARS or WOLVESBC Conservation Service: 1 (877) 952-7277

  • Call immediately if the Dangerous Animal is: in an urban area; a threat to human safety; eating garbage; injured.

Injured DeerBC Conservation Service: 1 (877) 952-7277

  • Call if the Deer is critically injured or trapped (must be immobile or contained for an Officer to respond)

Small Wild AnimalWild A.R.C.: (250) 478-9453

  • Call if the animal is SICK, INJURED, ORPHANED, or TRAPPED.

    • Small wild animal means: any WILD bird, raccoon, squirrel, rabbit, mink, beaver, bat, otter, seal, marmot, vole, mouse, rat, turtle, frog, snake, newt, etc.

Marine Mammals & Sea TurtlesFisheries & Oceans: 1 (800) 465-4336

  • Call if the animal is SICK / INJURED / DISTRESSED or DEAD

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DECEASED ANIMALS or BIRDS (wild or domestic)

Deceased animals are removed by the following agencies; in the following circumstances:

City of Victoria

  • wild animals: found in public places: ► Public Works (250) 361-0400
    • no pick-up from private property; animal must be on public property
  • domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233

Oak Bay

  • wild animals: found anywhere: ► Public Works (250) 598-4501
  • domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233

Esquimalt

  • wild animals: found in public places: ► Public Works (250) 414-7108
    • no pick-up from private property; animal must be on public property
  • domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233

Saanich

  • wild or domestic animals: found anywhere: ► Saanich Pound (250) 475-4321 (police: non-emerg)

Patricia Bay Highway 17 ► Main Road Contracting (250) 391-7310

Sidney / Central Saanich / North Saanich ► CRD Animal Control (250) 478-0624

Colwood ► Public Works (250) 474-4133

Langford

  • Sooke Rd. or Trans Canada Hwy ► Main Road Contracting (250) 391-7310
  • Other areas of Langford ► City of Langford (250) 391-3162

View Royal & Highlands ► Victoria Contracting (250) 474-2688

Metchosin ► Public Works (250) 474-3167

Sooke ► Main Road Contracting (250) 391-7310