(250) 414-0233

Serving the City of Victoria, Oak Bay & Esquimalt

2020 Dog Licences are available

Update Your Licence Information

 

Report an Incident / Questions? ► (250) 414-0233

  • All Complaints must be made verbally.
  • E-mail & Facebook complaints are not accepted.

ANIMAL CONTROL OFFICERS   On-Duty 7 days/week

  • Monday to Friday      8:30 a.m. - 5:00 p.m.    
  • Saturday & Sunday  9:00 a.m. - 5:00 p.m.

POUND & Adoption Centre   564 David Street, Victoria, B.C. V8T 2C8

  • Monday to Friday      8:30 AM - 5:00 PM      (Adoption viewing 10:30 am to 4:00 pm)
  • Saturday                   9:00 AM - 5:00 PM      (Adoption viewing 11:00 am to 4:00 pm)

* Adoption viewing is currently by appointment only due to COVID-19 

       CLOSED:   Sundays & all Statutory Holidays

E-MAIL: to send photos, statements, etc. Call for our email address.

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AFTER HOURS (Emergencies Only)

  • City of Victoria / Oak Bay / Esquimalt  ► (250) 414-3145   to page the Duty Officer

    • animal causing a threat to public safety
    • sick / injured animal (must be immobile or contained by the caller)
    • Officers DO NOT investigate nuisance matters After Hours (eg. barking dogs / stray dogs)

  • Saanich ► (250) 475-4321   non-emergency Saanich Police 

  • Other Municipalities ► 1(800) 884-0919   CRD answering service

    • West Shore
    • Saanich Penninsula
    • View Royal & Highlands
    • Sooke & Juan de Fuca electoral areas

ANIMAL ABUSE / NEGLECT  ► BCSPCA Cruelty Hotline: 1 (855) 622-7722

WILDLIFE

Dangerous Animal: COUGARS, BEARS or WOLVES ► BC Conservation Service: 1 (877) 952-7277

  • Call immediately if the Dangerous Animal is: in an urban area; a threat to human safety; eating garbage; injured.

Injured Deer ► BC Conservation Service: 1 (877) 952-7277

  • Call if the Deer is critically injured or trapped (must be immobile or contained for an Officer to respond)

Small Wild Animal ► Wild A.R.C.: (250) 478-9453

  • Call if the animal is SICK, INJURED, ORPHANED, or TRAPPED.

    • Small wild animal means: any WILD bird, raccoon, squirrel, rabbit, mink, beaver, bat, otter, seal, marmot, vole, mouse, rat, turtle, frog, snake, newt, etc.

Marine Mammals & Sea Turtles ► Fisheries & Oceans: 1 (800) 465-4336

  • Call if the animal is SICK / INJURED / DISTRESSED or DEAD

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DECEASED ANIMALS or BIRDS (wild or domestic)

Deceased animals are removed by the following agencies; in the following circumstances:

City of Victoria

  • Wild Animals: found in public places: ► Public Works (250) 361-0400  After 4:30 pm & Weekends call (250) 385-5711
    • no pick-up from private property; animal must be on public property
  • Cats & Dogs: found anywhere: ► Victoria Animal Control Services (250) 414-0233

Oak Bay

  • Wild Animals: found anywhere public or private lands: ► Public Works (250) 598-4501
  • Cats & Dogs: found anywhere: ► Victoria Animal Control Services (250) 414-0233

Esquimalt

  • Wild Animals: found in public places: ► Public Works (250) 414-7108
    • no pick-up from private property; animal must be on public property
  • Cats & Dogs: found anywhere: ► Victoria Animal Control Services (250) 414-0233

 

Saanich  (commencing June 1, 2020)

  • Wild Animals - CALL ► Public works (250) 475-5599
    • no pick-up from private property; animal must be on public property
    • Wild animal carcasses found on private property will not be picked up as of June 1, 2020.  Saanich says this will now be the responsibility of the private property owner.
  • Cats & Dogs  - CALL ► Saanich Police (non-emergency) 250-475-4321
    • Saanich Pound Officers will retain responsibility for domestic animal carcass removal, but they won’t be picking up dead deer, raccoons, etc.
  • Patricia Bay Highway (HWY 17) & the Trans Canada Highway (HWY 1) - CALL ► Emcon 1-866-353-3136

 

Sidney / Central Saanich / North Saanich ► CRD Animal Control (250) 478-0624

Colwood ► Public Works (250) 474-4133

Langford

  • Sooke Road (HWY 14) or Trans Canada Hwy (HWY 1) ► Main Road Contracting (250) 391-7310
  • Other areas of Langford ► City of Langford (250) 391-3162

View Royal & Highlands ► Victoria Contracting (250) 474-2688

Metchosin ► Public Works (250) 474-3167

Sooke ► Main Road Contracting (250) 391-7310