We Provide Services to the City of Victoria, Oak Bay & Esquimalt.

POUND & Adoption Centre: 564 David Street, Victoria, B.C. V8T 2C8

• OPEN: Monday to Friday   8:30 AM - 5:00 PM  (Adoption viewing 10:00 am to 4:00 pm)
• OPEN: Saturday                9:00 AM - 5:00 PM  (Adoption viewing 10:30 am to 4:00 pm)
• CLOSED: Sundays & Statutory Holidays

To Report an Incident / Questions? ► Call (250) 414-0233 & speak to staff

• Animal Control Officers are routinely on-duty 7 days/week: 8:30 a.m. - 5:00 p.m.
• Officers are on-duty: Victoria Day, Canada Day, B.C. Day & Labour Day
• Officers reactively investigate complaints and proactively patrol streets, parks, and beaches.
• Officers sporadically conduct patrols during evening hours in spring, summer & fall months.

After Hours / Emergencies ► Call (250) 414-0233 for recorded information

• The "On-Call" Duty Officer will respond to any incident where a domesticated animal is causing a threat to public safety 24/7/365. Call the number above and follow the recorded directions.
• Officers DO NOT investigate nuisance matters after regular hours.

To Report Animal Cruelty ► Call the SPCA Cruelty Hotline: 1 (855) 622-7722

Sick or Injured domesticated animal?  ► Call the SPCA Shelter

• 8 a.m. to 5 p.m. (250) 388-7722
• 5 p.m. to Midnight (250) 883-6729
• Midnight to 8 a.m. (250) 883-5477