Report an Incident / Questions? ► (250) 414-0233 
- All Complaints must be made verbally.
- E-mail & Facebook complaints are not accepted.
ANIMAL CONTROL OFFICERS On-Duty 7 days/week
- Monday to Friday 8:30 a.m. - 5:00 p.m.
- Saturday & Sunday 9:00 a.m. - 5:00 p.m.
POUND & Adoption Centre 564 David Street, Victoria, B.C. V8T 2C8
- Monday to Friday 8:30 AM - 5:00 PM (Adoption viewing 10:30 am to 4:00 pm)
- Saturday 9:00 AM - 5:00 PM (Adoption viewing 11:00 am to 4:00 pm)
CLOSED: Sundays & all Statutory Holidays
E-MAIL: to send photos, statements, etc. Call for our email address.
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AFTER HOURS (Emergencies Only)
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City of Victoria / Oak Bay / Esquimalt ► (250) 414-3145 to page the Duty Officer
- animal causing a threat to public safety
- sick / injured animal (must be immobile or contained by the caller)
- Officers DO NOT investigate nuisance matters After Hours (eg. barking dogs / stray dogs)
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Saanich ► (250) 475-4321 non-emergency Saanich Police
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ask for the Report Desk
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Other Municipalities ► 1(800) 884-0919 CRD answering service
- West Shore
- Saanich Penninsula
- View Royal & Highlands
- Sooke & Juan de Fuca electoral areas
ANIMAL ABUSE / NEGLECT ► BCSPCA Cruelty Hotline: 1 (855) 622-7722
WILDLIFE
Dangerous Animal: COUGARS, BEARS or WOLVES ► BC Conservation Service: 1 (877) 952-7277
- Call immediately if the Dangerous Animal is: in an urban area; a threat to human safety; eating garbage; injured.
Injured Deer ► BC Conservation Service: 1 (877) 952-7277
- Call if the Deer is critically injured or trapped (must be immobile or contained for an Officer to respond)
Small Wild Animal ► Wild A.R.C.: (250) 478-9453
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Call if the animal is SICK, INJURED, ORPHANED, or TRAPPED.
- Small wild animal means: any WILD bird, raccoon, squirrel, rabbit, mink, beaver, bat, otter, seal, marmot, vole, mouse, rat, turtle, frog, snake, newt, etc.
Marine Mammals & Sea Turtles ► Fisheries & Oceans: 1 (800) 465-4336
- Call if the animal is SICK / INJURED / DISTRESSED or DEAD
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DECEASED ANIMALS or BIRDS (wild or domestic)
Deceased animals are removed by the following agencies; in the following circumstances:
City of Victoria
- wild animals: found in public places: ► Public Works (250) 361-0400
- no pick-up from private property; animal must be on public property
- domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233
Oak Bay
- wild animals: found anywhere: ► Public Works (250) 598-4501
- domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233
Esquimalt
- wild animals: found in public places: ► Public Works (250) 414-7108
- no pick-up from private property; animal must be on public property
- domestic animals: found anywhere: ► Victoria Animal Control Services (250) 414-0233
Saanich
- wild or domestic animals: found anywhere: ► Saanich Pound (250) 475-4321 (police: non-emerg)
Patricia Bay Highway 17 ► Main Road Contracting (250) 391-7310
Sidney / Central Saanich / North Saanich ► CRD Animal Control (250) 478-0624
Colwood ► Public Works (250) 474-4133
Langford
- Sooke Rd. or Trans Canada Hwy ► Main Road Contracting (250) 391-7310
- Other areas of Langford ► City of Langford (250) 391-3162
View Royal & Highlands ► Victoria Contracting (250) 474-2688
Metchosin ► Public Works (250) 474-3167
Sooke ► Main Road Contracting (250) 391-7310