(250) 414-0233

Contact Us

POUND & Adoption Centre: 564 David Street, Victoria, B.C. V8T 2C8

  • Monday - Friday    8:30 am to 5 pm       (Adoption animal viewing: 10:30 am to 4 pm)
  • Saturdays             9:00 am to 5 pm       (Adoption animal viewing: 11:00 am to 4 pm)
  • Sundays & Statutory Holidays  CLOSED

ANIMAL CONTROL / Investigation & Patrol: (250) 414-0233

  • Officers are ON-DUTY 7 DAYS / WEEK  9:00 am to 5:00 pm
    • including: Victoria Day, Canada Day, BC Day & Labour Day

AFTER HOURS / Emergencies: (250) 414-0233 for recorded directions

  • The "On-Call" Duty Officer will respond to any incident where a domesticated animal is causing a threat to public safety
  • Officers DO NOT investigate nuisance matters after regular hours.

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GENERAL INQUIRIES by Email

Please send us an email using our contact form or send to: vacs@shaw.ca. Please do not send complaints by email unless directed to do so. Call first and speak to staff directly. Thank you.